“We need to understand charities not just as service providers, but as social change agents that are uniquely positioned to solve problems because of their irreplaceable and unparalleled know-how in the areas they operate in… We have to stop demanding that 100 per cent of our money go to programs, hopefully delivered by volunteers or by low-paid staff… let’s discard this myopic view and instead demand that charities invest into themselves and show us the impact of their efforts and the positive change they make happen.”

Ontario Nonprofit Network (link)