Orchestras Canada/Orchestres Canada is the membership organization for Canadian orchestras, a dual-language national association based in Peterborough, Ontario.
As a result of a recent member and associate satisfaction survey, we have confirmed the need to strengthen the calibre of our communications: what we send out, what we make available, and what we enable among constituents. To help us move forward, we are seeking expert counsel on the shape of our future communications (content, frequency, targeting), and what we need to make them happen (technology and staffing, and the resources required to support them).
With the launch of a new strategic plan in Spring 2017, we think this is the right time to move forward with this important work.
Proposed Scope of Work:
- Audit of current OC communications offerings (outbound from OC to its members and associates, and facilitative among its members and associates):
- what OC is currently doing: offerings, time and financial requirements
- review of the analytics: breadth and depth of participation and uptake
- identification of others active in this field (competitors or potential allies), and a review of their practices
- benchmarking against organizations doing best-in-practice work in this area
2. Recommendations for improvement:
- Platforms: Technology, including impact on website design
- People: mindset and approach, required skills and time investment, training needs
- Processes: from content curation/creation to distribution
- Timelines and options for implementation over a 3-year period
- Evaluation frameworks to measure progress
- Resource requirements
Deliverables
- A final written report to be provided by the consultants;
- Presentation to the staff and board at an upcoming board meeting.
Value of the contract
- Up to $20,000 CAD, including applicable taxes.
Reporting
- The consultant(s) will report to the Executive Director, and will have access to a Communications task force made up of board, staff, and OC members
Orchestras Canada is happy to provide interested consultants with:
- A copy of the member/associate satisfaction survey results and recommendations;
- A copy of our draft strategic plan (which will be finalized in mid-May);
- An organizational chart and financial information from Orchestras Canada.
Timeline
May 5: RFP circulated
June 9: Deadline for submissions
By June 23: Committee reviews proposals and makes its selection
By July 2: Contract is negotiated and work can start
By November 1: Draft report is available for OC’s task force to review
By December 1: Final report is filed with OC.
Deadline for submission of a proposal and proposal format:
June 9, 2017. Only email submissions will be considered. Submissions should include the following:
• A detailed description of the consultant’s proposal to address the requirements outlined in this RFP
• A timeline for the completion of this proposal; if the project involves a multi-phase approach please provide approximate timeframes.
• A description of the fee structure and how OC will be charged.
• A brief history and profile of the consultant(s).
• A list of references.
• A description of the proposed project process and methodology, including sample deliverables from past projects of similar size and scope.
• A list of the project team
• An unsigned copy of your standard service contract for our review and any additional stipulations of which we should be aware.
For more information:
Please contact OC Executive Director Katherine Carleton, by email at katherine@oc.ca or by phone at 1-877-809-7288 x 1